The CityBug offers a standard warranty of 3 years for its structural frame components, which include the platform, seat post, and frame. Additionally, the warranty covers electronic components for a period of 1 year.
We offer all customers free shipping in the continental United States with tracking. No shipping cost - we want your experience to be simple and efficient - just the way we like it! Email for availability if in Hawaii, Alaska, or Canada.
Shipping & Processing Times
Please allow usually 1-2 business days to process an order and 4-8 business days to ship an order.
When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number. If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it!
If you need more detailed information, please shoot us an email at firstname.lastname@example.org and we'll help you out!
EV Rider charges a 15% restocking fee for ALL returned items.
- Units and Parts must be returned within 30 days from the date of purchase and with an authorized RMA #.
- Shipping for items qualifying for free shipping will be deducted from the remaining credit of eligible refund items.
- Credits will be granted upon inspection of the returned product(s)
At Mobility Nest, we understand that not everyone has the money or credit right away to buy things. That's why we have a great way for you to pay for what you need.
We have partnered with Affirm to give you a simple way to buy the products you need now and pay for it later.
What is Affirm?
Affirm is a financing alternative to credit cards and other credit payment products. Affirm offers financing for purchases online. With Affirm, you can buy and receive your purchase now, and pay for it in fixed monthly installments.
STEP 1 - Fill Your Cart
Choose the product(s) you want and click "ADD TO CART".
Continue through and click "CHECKOUT"
STEP 2 - Select Affirm as a Payment Option
Once you're finished shopping, and you've added all of your selections to your shopping cart, check out. As a payment option, select Affirm. You'll be redirected to Affirm. Follow the steps provided there to apply.
STEP 3 - Choose How To Pay
Select the payment schedule you like best, then confirm the loan. We'll never charge more than you see up front.
STEP 4 - Enjoy!
Sit back, relax, and wait for your wonderful product!